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Airside believes that people and culture are at the heart of high performing delivery teams. We can:

- optimise your operations

- train and develop your consultants

 The PS Principles program rapidly builds the maturity of your workforce. These predictable and measurable training resources transform your team from great techos to trusted advisors.

 This directly translates to happier clients and less project pain so that you can stop firefighting and spend more time growing your business.

 

 
 

Client Testimonials

 
At Quadient, we have transformed the reputation of our Professional Services team from scary and unpredictable to a highly capable and invaluable asset for every Sale. An unwavering adoption of the Seven Principles of Professional Services has been the foundation for this 180 degree change.”
— Gregory Park Vice President Professional Services and Customer Care Quadient
PS Principles has helped us reduce costly escalations from an average of 5 per month to approximately 1.5 per quarter.”
— Christopher O’Brien EVP Communications & Shipping Solutions, Neopost
PS Principles has helped our consultants adopt a proactive leadership to our projects. We are able to resolve escalations faster, reduce non-billable time and delight our customer more often than ever before.”
— Malcolm Palin Professional Services Enterprise Delivery Five9
The feedback from our team on your training was overwhelmingly positive The training presents a great vision for how things could/should work. The conversations we are having as consultants more often include the Principles and our culture is changing to one of customer leadership.”
— Glenn Rousseau Director of Defense Operations LLamasoft, Inc
 

 
 

Certification

Airside offers consultant skills development and Certifications from PS Principles - the independently verified Global Standard for Consulting and Professional Services firms.

8K Certification combines industry best practice, consultant development and guided process improvement to elevate your services teams and demonstrate your commitment to excellence. By uniquely combining learning, assessment and auditing of your operating environment, 8K Certification is a real competitive differentiator.